Insurance House Services:
Insurance House staff is divided into
departments that will work in harmony
assuring the best service.
A- The technical Team:
Our technical team will take all
necessary measures to ensure we provide
you with professional and
vastly-covering Policies, which means
that:
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Your existing Policies will be
studied and analyzed by experts in
the Insurance field who hold degrees
in Insurance Sciences. Any gap in
your existing Policies or any offers
you receive will be exposed. Any
deficiency will be covered. Every
little detail will be carefully
explored. All will be presented to
you in a fully-detailed study
report.
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We will screen the market and
provide you with various offers that
meet your demands – not more and not
less - and you will be recommended
to choose the best offer, which
could be your existing Policy cover,
based on facts and findings.
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We will offer you solutions to
reduce your costs such as the profit
sharing formula - in case of medical
insurance - which would guarantee
you the return of a portion of the
premium at the end of the year which
constitutes 20% to 70% of the profit
made by the Insurance Company.
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Once you agree on the best offer, we
will monitor the issuance of your
Policies and make sure the covers
and time limits are honored.
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Your Policies will be delivered to
you by our Technical team to go
through the different Policies and
explain them to your administration
members.
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The technical team will provide you
with regular support in the form of
reports based on the feedback
offered by the employee(s) present
in your offices.
B- The client Service Team:
The client service team has a very
important task: to provide you with
round-the hour support, both on and off
the field of work:
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Employees paid and equipped by
Insurance House will be present at
your Company’s head office and, if
necessary, other locations to handle
all the daily Insurance activity.
This will free any employee you may
have reserved for the follow-up of
your daily insurance activity.
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You will benefit from 24-hours
support, meaning that any problem
shall be solved by the client
service team, by phone or even in
person, any time during the day or
the night.
You will benefit from lightning-quick
service, meaning that any claim or
reimbursement shall be settled in a time
speed that would guarantee the
continuity needed in business.
C- The Risk Management team:
Risk Management has become part of the
majority of the world’s major companies’
annual plans to reduce costs and control
risks by supervising the Gravity and
Frequency of claims.
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Our risk managers will provide you
with quarterly reports summarizing
the status of your Policies, claims,
settlements and all the risk details
which may be of help for us to earn
further reductions when renewal is
due.
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You will receive financial and
procedural advices throughout the
Policy year to prevent the risk from
expanding, minimize the gravity of
your claims, reduce the frequency of
claims and avoid abuse or misuse of
your Policies.
D- The Legal support:
In addition to the aforesaid services,
you will benefit from legal support,
meaning that we will appoint a lawyer,
at our expense, to resolve any legal
conflict that may arise between your
Company and the Insurance Company.
